FAQ

Frequently Asked Questions

What makes the ArcticSleep™ pillow different?

Our pillow uses cooling-gel technology, contoured support curves, and hypoallergenic materials to improve sleep quality and reduce neck pain.

How long does shipping take?

Most orders ship within 1–2 business days. Delivery typically takes 3–7 business days depending on your location.

What is your return policy?

You have 30 days to try your pillow. If you're not completely satisfied, you can return it for a full refund.

How do I contact support?

You can reach us through our Contact page or email us anytime at support@arcticsleep.com.